Skills

SEO, Google Analytics/SEMrush

Sitecore, WordPress, Drupal, WCMS

Salesforce, Mailchimp

Storytelling, Copyediting

CMS transitions

Current Role

APA, MLA, Chicago Manual

Adobe Creative Cloud

ClickUp, Workfront, Monday, Trello

Figma

Strategic communications

Canva

Branding

Siteimprove

AI models and prompting

Qualtrics

Content Specialist, 2025-Present
Office of Marketing and Communications

Work History

Communications Manager, 2022-2024
Department of Radiology & Imaging Sciences and the Indiana Alzheimer’s Disease Research Center

  • Promoted to department Communications Manager on account of excellent professional relationships, increased demand, and years of data-driven results (SEO & Data)

  • Managed comprehensive B2B and B2C digital marketing and strategic communications for the Department of Radiology & Imaging Sciences and the Indiana Alzheimer’s Disease Research Center at the largest medical school in the U.S.

  • Crafted effective audience journeys by creating and editing content for various channels, graphics and paid ads for social media, designs for print, or imagery and stories for email messaging (Adobe Creative Cloud, Canva, Salesforce)

  • Managed web presences (public and intranet) and monitored SEO, site accessibility, and metadata by defining lead nurturing programs and conducting A/B testing leading to better user experience, improved Google rankings, and increased program applications (SEMrush, Google Analytics, and Siteimprove)

  • Planned, executed, and measured marketing campaigns by evaluating trends, utilizing Qualtrics where beneficial, optimizing data for larger school/university strategic goals, and achieving open rates of 65-70% and click-through rates of 4-5% (Graphs) via Salesforce

Communications Coordinator, 2017-2022
Office of Strategic Communications & Visual Media
Departments of Radiology & Imaging Sciences, Neurology, Psychiatry and the Indiana Alzheimer’s Disease Research Center

  • Promoted to one of the first Communications Coordinators to support dedicated areas within the school

  • Boosted digital efforts via web migration, editing, and providing web training (Concrete5 -> WordPress -> Sitecore)

  • Strengthened area ability to utilize audience journeys via digital presences, newsletters, social media graphics, brochures, videos, flyers, PPT, and annual reports

  • Remained current on emerging technologies by attending lectures/conferences and incorporating programs like Canva, Salesforce, LiveWhale, and Smartsheet into daily/weekly tasks

  • Created, implemented, and improved department/school brand identity through Salesforce Marketing Cloud reaching audiences of over 2,500/month

  • Oversaw press releases by guiding execution and ensuring news highlighted keywords, supported audience journeys, and correlated to school strategic plan

  • Led videography efforts, collaborating with freelancers or taking the helm in filming, interviewing, and editing (Canva or Premiere Pro)

  • Took initiative in pursuing stories untold as seen in the In the Margins series, which highlighted health disparities among the LBGTQ+ community

Content & Communications Coordinator, 2016-2017
Graduate Division

  • Presented and successfully executed a new social media strategy to meet goals for education programs by citing important data and collaboration from school leadership

  • Connected with doctoral students and faculty members via interviews, leading to storytelling and improved marketing efforts for future area digital presence

  • Co-led division in website migration (Concrete5 -> WordPress)

  • Acted as brand liaison and created a vital relationship between division and larger school communication efforts

  • Content editor and producer for a biomedical podcast series called, Pathways